The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We collect information provided to us by Etsy including the purchase order, email, name and address for shipping purposes. We do not collect payment information.
The information collected is needed to fulfill and ship an order, and retained in case of dispute or if required for tax purposes or by law. We do not have a mailing list and no emails aside from order and shipping confirmation will be sent unless requested by email. You may also choose to provide me with additional personal information ( if a custom order is set up and approved by me through Etsy conversation).
We share the information provided to us by Etsy on the buyer's behalf with USPS, our carrier. We will share your information to comply with government requests or fraudulent activity investigation. Information is retained long enough to complete transaction and receipt plus aforementioned regulatory compliance which is generally 2 years.
Your information is stored and processed by Etsy. The only information we have is that which you provided to Etsy to complete purchase. You have the right to ask us to delete your personal information once our transaction is completed and goods have been received.